At The Charisma Coach (“we”, “us”, “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.
If you have any questions, please contact us at info@sallyannesmith.com.
We collect the following personal information when you interact with us:
Name
Email address
We do not collect payment details, phone numbers, or other business information unless you choose to provide them voluntarily.
We use your information to:
Respond to inquiries and provide coaching services
Send updates, resources, or marketing communications (if you have opted in)
Improve our services and communication with clients
We will never sell your information to third parties.
We process your data under the following legal grounds:
Consent – when you sign up to receive communications or resources
Legitimate interests – to respond to inquiries and improve our services
Legal obligations – if required by law or regulation
We may share your information with trusted service providers (such as email or website hosting platforms) solely for the purpose of delivering our services.
We will only disclose your information to legal authorities if required by law.
We keep your personal data only as long as necessary to:
Provide our services to you
Comply with legal or regulatory obligations
Maintain basic business records
When no longer needed, your information will be securely deleted.
Our website may use cookies or analytics tools to improve functionality and understand how visitors use our site.
You can disable cookies in your browser settings. Please note some features may not function properly without them.
We take appropriate measures to protect your personal data, including secure systems, restricted access, and encrypted communications where possible.
However, no system is completely secure, and we cannot guarantee absolute security of your data.
Under data protection laws, you have the right to:
Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
We may update this Privacy Policy occasionally. Updates will be posted on this page with the latest revision date.
For any concerns about this policy or your data rights, please contact:
Sally Anne Smith
info@sallyannesmith.com
You can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.